Where Every Furry Paw Finds Its joy.
Get what you see
We inspect what we sent off
Handle with care
We believe in building better
A team with heart
We remain here to help
FOR
MY
FURRY
LITTLE
PAW
Friends
Frequently asked questions
What is the return policy?
You have 14 calendar days from the date of receiving your item to initiate a return request under conditions, Visit here for more information.
Are any purchases final sale?
Yes, unfortunately, our website does have final sale items. Food and pet clothing are not eligible for the 14-day, no-questions-asked return or exchange policy unless there are quality issues. Food is easily damaged due to long transportation, and second-hand food poses significant hygiene risks, so no-questions-asked returns or exchanges are supported. Pet clothing also carries significant health risks, such as hair loss and oil production, and some pets carry skin infections. We believe customers don't want to buy second-hand pet clothing. Therefore, no-questions-asked returns or exchanges unless there are quality issues are supported. All other products sold on the website are eligible for return under certain conditions. These conditions will be clearly marked on the product details page. Please refer to the detailed policy here.
When will I get my order?
Our products are shipped from a third-party warehouse in China. Therefore, the time it takes for you to receive your shipment is significantly affected by the distance to your address and the customs clearance times at your location. Therefore, we only provide an approximate delivery time window based on past experience here, but we cannot guarantee the time it will take for you to receive your shipment.
Where are your products manufactured?
Most of the products we sell come from China, but they are carefully selected to maximize their effectiveness within a limited budget, making them a truly good bargain.
How much does shipping cost?
For now, enjoy free shipping sitewide.
Where Every Furry Paw Finds Its joy.