Pawriends Website Disclaimer

Last Updated: June 15, 2025

1. Accuracy of Information

We strive to ensure product details, pricing, and delivery timelines are current and accurate. However, we do not guarantee that descriptions, availability, or other site content are error-free, complete, or up-to-date. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice. 

2. Product Compliance & Local Regulations

Buyers are solely responsible for verifying that products comply with their country’s laws and regulations. We are not liable for items rejected by customs or regulatory agencies in the destination country. This includes restrictions on pet products, electronics, or materials subject to import controls. 

3. International Shipping & Customs

•Customs Duties/Taxes: Import fees may apply and are the recipient’s responsibility. These are not included in purchase prices or shipping costs.

•Restricted Items: Certain products (e.g., lithium batteries) face shipping limitations. Where required, we ship battery casings only; customers must source batteries locally.

•Delivery Timelines: Delays due to customs, carrier disruptions, or force majeure events (e.g., natural disasters, pandemics) are beyond our control. 

4. Limitation of Liability

To the fullest extent permitted by law:

•We are not liable for indirect, incidental, or consequential damages (e.g., lost profits, data loss, business interruption) arising from product use or website access.

•Liability for direct damages is limited to the order value.

•This exclusion does not apply to liabilities arising from gross negligence, willful misconduct, or legal obligations under Hong Kong consumer protection laws. 

5. Terms Modifications

We reserve the right to update these terms without prior notice. Continued use of the website or services after changes constitutes acceptance of the revised terms. Major changes (e.g., liability structure, shipping policies) will be highlighted on this page for 30 days. 

Contact & Support

For shipment issues, regulatory inquiries, or disputes:

•Email: furryhelper@pawriends.shop
Address: Zhangjiaxi Village, Linhai Shi No. 65-1 Taizhou Shi, 317000 Zhejiang, China